This page explains how to raise a concern about Roof Replacement Katy TX, a referral website for homeowners in Katy, TX, and where to take a complaint about a roofer or an insurance company.
Prefer to talk? Call now(281) 555-0154About this website. If something about the site or the way we passed on your request bothers you, call (281) 555-0154 or use the contact form. Tell us what happened, roughly when you sent your request and how to reach you. We'll look into it and let you know what we find.
About a roofer. The roofer you hire runs an independent business, and we have no control over its work. Start by putting your concern to the roofer in writing and keeping a copy. If that doesn't settle it, or you believe you were misled, contact the Texas Attorney General's Consumer Protection Hotline at 800-621-0508. If your home is inside the City of Katy and the issue involves a permit, the City of Katy Permit Office can be reached at 281-391-4830.
About insurance. For a dispute with your insurer, or questions about a claim, call the Texas Department of Insurance Help Line at 800-252-3439.
Tell us as well. Even when the problem lies with a roofer, please let us know. Your report helps us decide whether to keep sending requests to that business.